SVB Resource Center

Payment Status Updates from the SVB Transact Gateway

Note: As of Friday, March 24th, we are pausing further postings of default, daily updates. Ad hoc updates will be posted as needed, and we may resume default daily updates in the future if appropriate. For customers seeking immediate assistance, please reach out to support@moderntreasury.com.

Friday, March 24, 2022

8:00 am PT:
ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires and International USD wires are completing. Other currency wires are still offline. Last known previous day BAI2 files received 4:13 am PT, Last known intraday BAI2 files received at 5:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 6:00 am PT.

Thursday, March 23, 2022

8:00 am PT:
ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires and International USD wires are completing. Other currency wires are still offline. Last known previous day BAI2 files received 4:12 am PT, Last known intraday BAI2 files received at 5:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 7:01 am PT.

Wednesday, March 22, 2023

8:00 am PT:
ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires and International USD wires are completing. Other currency wires are still offline. Last known previous day BAI2 files received 3:13 am PT, Last known intraday BAI2 files received at 5:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 7:06 am PT.

Tuesday, March 21, 2023

8:00 am PT:

ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires and International USD wires are completing. Other currency wires are still offline. Last known previous day BAI2 files received 2:20 am PT, Last known intraday BAI2 files received at 5:06 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 7:01 am PT.

Monday, March 20, 2023

4:00 pm PT:
ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires and International USD wires are completing. Other currency wires are still offline. Last known previous day BAI2 files received 4:14 am PT on 3/18, which is expected as we do not receive these reports on Monday mornings. Last known intraday BAI2 files received at 1:05 pm PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 2:20 pm PT.

12:00 pm PT:

ACH and Same-Day ACH payments are functioning across our customer base. Last known previous day BAI2 files received 4:14 am PT on 3/18, which is expected as we do not receive these reports on Monday mornings. Last known intraday BAI2 files received at 9:04 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 11:01 am PT.

8:00 am PT:
ACH and Same-Day ACH payments are functioning across our customer base. Last known previous day BAI2 files received 4:14 am PT on 3/18, which is expected as we do not receive these reports on Monday mornings. Last known intraday BAI2 files received at 4:14 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 7:00 am PT.

Sunday, March 19, 2023

4:00 pm PT:

Domestic wires are completing. Last known previous day BAI2 files received at 4:14 am PT on 3/18. Last known intraday BAI2 files received at 5:05 am PT on 3/18. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 8:30 pm PT on 3/17.

8:00 am PT:

Domestic wires are completing. Last known previous day BAI2 files received at 4:14 am PT on 3/18. Last known intraday BAI2 files received at 5:05 am PT on 3/18. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 8:30 pm PT on 3/17.

Saturday, March 18, 2023

3:10 pm PT:
Domestic wires are completing. Last known previous day BAI2 files received at 4:14 am PT. Last known intraday BAI2 files received at 5:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 8:30 pm PT on 3/17.

8:00 am PT:
Domestic wires are completing. Last known previous day BAI2 files received at 4:14 am PT. Last known intraday BAI2 files received at 5:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 8:30 pm PT.

Friday, March 17, 2023

4:00 pm PT:

ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires yesterday completed consistently. Last known previous day BAI2 files received at 1:06 pm PT. Last known intraday BAI2 files received at 1:05 pm PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 3:06 pm PT.

12:30 pm PT:

ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires yesterday completed consistently. Last known previous day BAI2 files received at 12:21 pm PT. Last known intraday BAI2 files received at 11:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 12:21 pm PT.

8:00 am PT:

ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires yesterday completed consistently. No international wires were attempted yesterday by customers, so we do not have an update for those wire capabilities. Last known previous day BAI2 files received at 3:11 am PT. Last known intraday BAI2 files received at 7:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 8:01 am PT.

Thursday, March 16, 2023

4:00 pm PT:

ACH and Same-Day ACH payments continue to function normally. Last known previous day BAI2 files received at 4:13 am PT. Last known intraday BAI2 files received at 1:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 3:15 pm PT.

12:00 pm PT:
ACH and Same-Day ACH payments are functioning across our customer base. Last known previous day BAI2 files received at 4:13 am PT. Last known intraday BAI2 files received at 9:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 11:01 am PT. Additionally, SVB has started confirming payment failures from this past Friday and Monday. We're beginning to receive status updates on those payments today.

8:00 am PT:
ACH and Same-Day ACH payments are functioning across our customer base. Domestic wires yesterday completed consistently. No international wires were attempted yesterday by customers, so we do not have an update for those wire capabilities. Last known previous day BAI2 files received at 4:13 am PT. Last known intraday BAI2 files received at 6:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 6:00 am PT.

Wednesday, March 15, 2023

4:00 pm PT: ACH and Same-Day ACH payments are functioning normally across our customer base. Wires are completing intermittently but we do not see consistent completion across customers. Last known previous day BAI2 files received at 4:12 am PT. Last known intraday BAI2 files received at 1:05 pm PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 3:05 pm PT.

12:00 pm PT: ACH and Same-Day ACH payments continue to function normally. All expected BAI2 files have been received. Domestic wires continue to process successfully. International wires have not completed. Last known previous day BAI2 files received at 4:12 am PT. Last known intraday BAI2 files received at 9:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 11:01 am PT.

8:00 am PT: We're investigating if some expected BAI2 files were not shared. Domestic wires continue to process successfully. International wires have not completed. Last known previous day BAI2 files received at 4:12 am PT. Last known intraday BAI2 files received at 5:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 6:00 am PT.

Tuesday, March 14, 2023

4:00 pm PT: ACH and Same-Day ACH payments continue to function normally. Domestic wires are being processed successfully, but at a reduced speed due to a backlog of requests from Monday. Last known previous day BAI2 files received at 1:16 pm PT. Last known intraday BAI2 files received at 1:05 pm PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 1:06 pm PT.

12:00 pm PT: ACH and Same-Day ACH payments are functioning normally across our customer base. Wires are completing intermittently but we do not see consistent completion across customers. Last known previous day BAI2 files received at 6:23 am PT. Last known intraday BAI2 files received at 9:54 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 11:00 am PT.

8:00 am PT: ACH payment instructions that were sent to SVB on Friday have completed for some of our customers but not others. We don't have a clear explanation for this yet. ACH payments sent on Monday have been processed, and same-day ACH payments from Monday completed Tuesday morning. We have started to receive payment reference numbers from SVB for payments processing, which further indicates payments are reaching the payment networks. Latest payment reference was at 04:47 am PT. Wire files are still not processing. Last known previous day BAI2 files received at 6:23 am PT. Last known intraday BAI2 files received at 4:05 am PT. We are continuing to receive reporting on received ACH payments and returns; the last known reporting was received at 07:00 am PT.

Monday, March 13, 2023

4:30 pm PT: Last known previous day BAI2 files received at 12:48 pm PT. Last known intraday BAI2 files received at 01:06 pm PT. We still are not currently receiving payment reference numbers from SVB for payments processing. However, we have started to get reporting on a few receivables (IPDs or returns); the last known reporting was received at 02:20 pm PT. Wire files are not being processed by SVB as of this update.

12:00 pm PT: Servers are still online, but SVB's file communications are inconsistent or potentially delayed. Last known previous day BAI2 files received at 10:05 am PT. Last known intraday BAI2 files received at 08:08 am PT. We have not received payment reference numbers from SVB for payments processing, nor have we received reporting on receivables (IPDs or returns). Separately, we were able to send same-day ACH files but do not know yet if they will be processed.

8:00 am PT: Servers are back online and we are seeing SVB has delivered files for some of our customers. SVB has also successfully received a few payment initiation files. We're monitoring stability and payment file status closely.

7:00 am PT: Servers still down. There have been no changes since previous update.

Sunday, March 12, 2023

4:00 pm PT: There have been no changes since this morning.

12:30 pm PT: There have been no changes since this morning.

8:30 am PT: Servers still down. Last retry for payments was 8:03 am, which timed out.

Saturday, March 11, 2023

4:00 pm PT: There have been no changes since this morning.

12:00 pm PT: There have been no changes since this morning.

8:00 am PT: No previous day BAI2 files received.

Friday, March 10, 2023

5:50 pm PT: SVB servers, which were online for most of the day, are now offline. No payments are going out; no information is coming in. ACH likely to miss cut-off.

3:00 pm PT: Last known intraday BAI2 files received from SVB.

4:00 am PT: Last known previous day BAI2 files, and last ACH confirmation files received from SVB.