The State of Payment Operations
It’s 2022, and financial services are at an inflection point: A bear market. Embedded payments everywhere. FedNow on the horizon.
That means your company needs to enable faster money movement in an efficient and economic way. It’s natural to have questions.
So we asked a few of our own.
What are payment operations?
An umbrella term that refers to the entire lifecycle of money movement for a company.
RTP and FedNow are creating a sea change in payments; make sure your payment operations are ready.
Takeaways
83%
of financial decision makers plan to invest in payment operations in the next 12–18 months
96%
of respondents at the C-suite level plan to invest in payment operations in the next 12–18 months
98%
of financial decision makers said they would experience benefits if their company had automated, faster payment operations
88%
reported facing problems with their payments system
69%
of financial leaders agree that managing payments takes too long from start to finish
52%
said that payments take longer to post than their purported timelines
80%
decision makers said that up to half of their payment operations processes are still manual
89%
of respondents use a third-party processor (TPP) which can result in further delays
90%
of respondents said that improving payment operations was a priority for their company
81%
reported facing barriers to upgrading their company’s payment operations
Watch the State of Payment Operations webinar.
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