Businesses that move money eventually need a solution for how to handle payouts for their products and services. In this guide, we’ll describe the key factors to consider when choosing a payments solution for automatic payouts at scale.
Escrow is a payment setup where the payer sends funds to a third party rather than directly to the payee. If certain conditions are met, the third party routes the funds to the recipient; if not, the funds get returned to the sender. Escrow is particularly useful for high value payments because the payer can rely on the escrow provider as a responsible intermediary of the funds.
This is where two goals can sometimes come in conflict: responding to customer requests as fast as possible, and managing the financial controls around payments. So we’ve built tools for a customer support team to get access to the information they need while creating flexible controls to ensure a business is safe and protected.